All Systems Operational

About This Site

Welcome to Purple's status page. Here, you'll find real-time updates on the performance of our systems. Should any service disruptions occur, we will provide immediate notifications on this page.

If you encounter any problems with Purple's services, please feel free to reach out through our support form. Our team is committed to assisting you and will respond promptly.

Uptime over the past 90 days. View historical uptime.
Purple Delivery Operational
90 days ago
100.0 % uptime
Today
Catalog API Operational
90 days ago
100.0 % uptime
Today
Catalog Subscription API Operational
90 days ago
100.0 % uptime
Today
RSS Feeds Operational
90 days ago
100.0 % uptime
Today
Purple Experience Operational
90 days ago
99.68 % uptime
Today
Purple Manager Operational
90 days ago
100.0 % uptime
Today
Purple Entitlement Services Operational
90 days ago
100.0 % uptime
Today
Coupon Service Operational
90 days ago
100.0 % uptime
Today
Entitlement Service Operational
90 days ago
100.0 % uptime
Today
Import Services Operational
90 days ago
100.0 % uptime
Today
Feed Importer Operational
90 days ago
100.0 % uptime
Today
Importer Job Operational
90 days ago
100.0 % uptime
Today
Purple Importer Operational
90 days ago
100.0 % uptime
Today
Purple Content Cloud Operational
90 days ago
100.0 % uptime
Today
Content Post Processor Operational
90 days ago
100.0 % uptime
Today
Content Gateway Operational
90 days ago
100.0 % uptime
Today
Content Processor Operational
90 days ago
100.0 % uptime
Today
Message Queue Operational
90 days ago
100.0 % uptime
Today
Indexing Service Operational
90 days ago
100.0 % uptime
Today
Purple Hub Operational
90 days ago
100.0 % uptime
Today
c02 Operational
90 days ago
100.0 % uptime
Today
Web Kiosk Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Purple Hub Response Time (p95)
Purple Content Cloud Publish Response Time (p95)
Purple Content Cloud Catalog API Response Time (p95) ?
Purple Experience Web Response Time (p95)
May 12, 2025

No incidents reported today.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

May 7, 2025

No incidents reported.

May 6, 2025

No incidents reported.

May 5, 2025

No incidents reported.

May 4, 2025

No incidents reported.

May 3, 2025

No incidents reported.

May 2, 2025

No incidents reported.

May 1, 2025

No incidents reported.

Apr 30, 2025
Content Cloud issues are being investigated
Postmortem - Read details
May 2, 09:28 CEST
Resolved - Summary:
Our publishing pipeline experienced delays due to an unexpected technical issue. A bug in our system caused an unusually high volume of events to be generated, which temporarily overloaded our processing pipeline.

Impact:
This resulted in delays in post processing of published content for a few hours while the system processed the backlog of events. We understand this may have affected your workflows, and we sincerely apologize for the inconvenience.

Resolution:
Our engineering team quickly identified and fixed the issue to prevent further event generation. Once the fix was in place, the system gradually cleared the backlog, and publishing operations returned to normal.
Apr 30, 05:00 CEST
Apr 29, 2025

No incidents reported.

Apr 28, 2025

No incidents reported.

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