All Systems Operational

About This Site

Welcome to Purple's status page. Here, you'll find real-time updates on the performance of our systems. Should any service disruptions occur, we will provide immediate notifications on this page.

If you encounter any problems with Purple's services, please feel free to reach out through our support form. Our team is committed to assisting you and will respond promptly.

Purple Delivery Operational
90 days ago
99.99 % uptime
Today
Catalog API Operational
90 days ago
99.99 % uptime
Today
Catalog Subscription API Operational
90 days ago
99.99 % uptime
Today
RSS Feeds Operational
90 days ago
99.99 % uptime
Today
Purple Experience Operational
90 days ago
99.8 % uptime
Today
Purple Manager Operational
90 days ago
99.99 % uptime
Today
Purple Entitlement Services Operational
90 days ago
99.99 % uptime
Today
Coupon Service Operational
90 days ago
99.99 % uptime
Today
Entitlement Service Operational
90 days ago
99.99 % uptime
Today
Import Services Operational
90 days ago
100.0 % uptime
Today
Feed Importer Operational
90 days ago
100.0 % uptime
Today
Importer Job Operational
90 days ago
100.0 % uptime
Today
Purple Importer Operational
90 days ago
100.0 % uptime
Today
Purple Content Cloud Operational
90 days ago
100.0 % uptime
Today
Content Post Processor Operational
90 days ago
100.0 % uptime
Today
Content Gateway Operational
90 days ago
100.0 % uptime
Today
Content Processor Operational
90 days ago
100.0 % uptime
Today
Message Queue Operational
90 days ago
100.0 % uptime
Today
Indexing Service Operational
90 days ago
100.0 % uptime
Today
Purple Hub Operational
90 days ago
99.97 % uptime
Today
c02 Operational
90 days ago
99.97 % uptime
Today
Web Kiosk Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Purple Hub Response Time (p95)
Purple Content Cloud Publish Response Time (p95)
Purple Content Cloud Catalog API Response Time (p95) ?
Purple Experience Web Response Time (p95)
Jul 19, 2025

No incidents reported today.

Jul 18, 2025

No incidents reported.

Jul 17, 2025
Postmortem - Read details
Jul 17, 14:01 CEST
Resolved - This incident has been resolved.
Jul 17, 09:57 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 17, 09:39 CEST
Identified - We have identified the root cause of the issue and have deployed a fix. The Purple Hub can already be used, but does still suffer from degraded performance. We are continuing to monitor the situation.
Jul 17, 09:28 CEST
Update - We have noticed a disruption in Purple Hub, our CMS for editors, and are currently investigating the cause. We appreciate your patience as we work to resolve this as quickly as possible.
Jul 17, 09:22 CEST
Investigating - We are currently investigating this issue.
Jul 17, 09:22 CEST
Jul 16, 2025

No incidents reported.

Jul 15, 2025

No incidents reported.

Jul 14, 2025

No incidents reported.

Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025

No incidents reported.

Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.