Our system experienced performance degradation due to an expensive database query that caused high load on the database. This resulted in slow or unresponsive behavior in our hubs.
The high database load affected the availability and responsiveness of our Hubs for a short period which caused slow loading times and failed requests. The issue was partially mitigated by our autoscaling mechanism, which helped stabilize the system temporarily.
After identifying the problematic query as the root cause, it was promptly removed from the system. This resolved the performance issues and restored normal operation. To prevent recurrence, we are implementing improved monitoring to detect similar issues earlier and adjusting system configurations to reduce the impact of expensive queries.